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658
FIT
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FITZSIMMONS, JAMES A.
SERVICES MANAGEMENT, OPERATIONS,STRATEGY INFORMATION TECHNOLOGY 8e / NEW YORK : Mc Graw Hill, 2014
V,524P COL 28CM
ISBN: 0078024072
00016066 (PINJAMAN)
00016067 (PINJAMAN)
00016068 (RUJUKAN)
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