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MARC Tags |
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Control Number : |
00002142 |
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Accession Number : |
00004628 |
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Location : |
PERPUSTAKAAN UTAMA |
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Item Category : |
PINJAMAN |
| 020
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ISBN : |
020 |a0471494399 |
| 090
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Call Number : |
090 |a354.68|bNOR |
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100 |
Main Entry (Personal Name)
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100 1 |aNORMAN, Richard |
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245 |
Title & Staement of
Responsibility : |
245 10 |aServices Mngt. Strategy & Leadership In Service Business 3rd.ed. |
| 250
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Edition Area : |
250 |a3rd. ed. |
| 260
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Publication & Distribution Area : |
260 |aNew York|bJohn Wiley|c2000 |
| 300
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Physical Description Area : |
300 |aviii, 234|c23cm |
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