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658.022
HOD
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HODGETTS, Richard M.
Implementing TQM In Small & Medium Sized Organnizations : Step-By -Step Guide / New York : Amacom, 1995
xv, 216 23cm
ISBN: 0814402909
1. Small business-Management- Handbook650 0 2. Total quality management- Handbook650 0 3. Title
00001972 (PINJAMAN)
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